Delivery is to UK & Ireland only.
The despatch time for each item may differ due to stock levels. Items are delivered Monday to Friday. Most items are despacthed within 3-5 working days.
Standard Delivery 6 -10 working days £4.95 (Republic of Ireland can take an additional 7 days)
If more than 14 days have passed since I confirmed dispatch and your order has not arrived please contact me via email firstname.lastname@example.org or call me on 01535 681510.
Items been delivered via courier will require a signature unless the Leave Safe / Delivery Instruction service is used. Please note that this will be at your own risk. Hoofies and the courier shall have no liability in the event that the package is lost or stolen. You are under no obligation to use the ‘Leave Safe Service’ and do so at your own risk.
All products on the website are subject to availability. Indications of stock availability are for guidance only. Stock availability is subject to change at any time without notice. Availability will be confirmed at dispatch.
Collect from warehouse
1. Simply order online & select "Pick Up From Store"
2. Receive an email or text letting you know your order has arrived in stock
3. Collect at time / day that suits you.
All items are to be ordered online and collected from the warehouse. A great option if you are local to Keighley, West Yorkshire. I will text and/or email you when your order is ready to be collected. Hoofies is open Mon-Thur 8am till 4:30am and Friday 8am till 3:30pm
Pre-Order & Special Order Items
Items that are classed as Special Order, may need to be ordered in directly from my suppliers. If there are any further delays with your order, I will be in touch with you promptly to make you aware of this.
Pre-Order & Special Order items will be despatched once received in stock. I will send you an email notification once received and despatch to you the same day. If you have added Pre-Order items to your basket along with an item that is available for immediate despatch I will wait until your items arrive in stock and post together.
In the unlikely event that there may be a delay meaning that I cannot fulfill your order within 30 working days I will contact you by email with product information and expected delivery times. Rare occurrences like these are usually due to manufacturing delays. If you wish to cancel your order at this point Hoofies will issue you with a full refund. All products on the website are subject to availability.